{"id":1225,"date":"2021-10-14T22:35:19","date_gmt":"2021-10-14T19:35:19","guid":{"rendered":"https:\/\/www.pragmait.com\/therapyboss\/?post_type=client-stories&p=1225"},"modified":"2022-02-14T13:57:56","modified_gmt":"2022-02-14T10:57:56","slug":"how-pro-rehab-did-it","status":"publish","type":"client-stories","link":"https:\/\/pragmait.com\/therapyboss\/client-stories\/how-pro-rehab-did-it\/","title":{"rendered":"How Pro Rehab Did It"},"content":{"rendered":"
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About Pro Rehab<\/h3>\n<\/div>\n
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Founded in 1987, Pro Rehab Services, PC started as many contract therapy staffing companies do: one man with hopes and dreams taking a risk. Through hard work, dedication, and a lot more hard work, Pro Rehab has slowly matured into a mid-sized therapy provider offering physical therapy (PT), occupational therapy (OT), speech language pathology (SLP), and medical social workers (MSW) in the southwest suburbs of Chicago, Illinois all the way to the Indiana border.<\/p>\n

Most of the clinicians Pro Rehab hires are licensed PT\/OT\/SLPs, as opposed to PTA\/OTA. With an accompanying skilled nursing division and outpatient division, Pro Rehab has expanded its offerings while maintaining a high employment retention rate and enjoying consistent growth to be proud of.<\/p>\n

Interestingly, a few members of the leadership team at Pro Rehab have IT background and were familiar with many electronic medical records (EMR) systems on the market. For Pro Rehab, the challenge was finding the best solution to fit their very stringent criteria.<\/p>\n<\/div>\n

 <\/h2>\n

Pro Rehab\u2019s Challenges Before therapyBOSS<\/h3>\n
    \n
  • Chronic lack of time to \u201crun business\u201d \u2013 felt like \u201creacting constantly instead of being proactive\u201d<\/li>\n
  • Paper processes were not quick enough, no matter how much they tweaked them<\/li>\n
  • Tried a variety of other software solutions, but they were not satisfied with apparent lack of ease-of-use<\/li>\n
  • The fact that other software required an ever-present internet connection was a major drawback<\/li>\n
  • Costs associated with other programs did not justify their overall limited capabilities<\/li>\n
  • Contract home health therapy part of business (still on paper at the time) began lagging behind other divisions equipped with EMR systems, which made it clear a solution was needed for home health therapy staffing business<\/li>\n
  • Numerous problems with documentation \u2013 legibility, completeness, and timeliness<\/li>\n<\/ul>\n

    Pro Rehab\u2019s \u201cA-HA\u201d Moment<\/h3>\n

    Having demoed and tried other software and understandably being skeptical based on that experience, Pro Rehab, after seeing the demo of therapyBOSS and checking with our existing clients, decided to pilot therapyBOSS with a small group of their clinicians. As with all newcomers, Pro Rehab had a 60 day risk-free trial to give therapyBOSS a run for its \u201cno-money\u201d. \u201cAt the end of our trial, everyone was convinced 100% that we wanted to implement therapyBOSS across the board. Some less computer-savvy therapists took a little bit to get adjusted to it, but once they had, they told us that we had found the right solution for them. We listened, and it\u2019s easily been one of the better decisions we made.\u201d After trying several other vendors and seeing lots of product demos, Pro Rehab was firmly in the therapyBOSS camp. The software won over their office staff and their therapists with its features and the \u201cincredible support we received during our free trial and have been receiving ever since\u201d.<\/p>\n

     <\/p>\n\n\n\n

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    At the end of trial everyone was convinced 100% that we wanted to implement therapyBOSS<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n

    How therapyBOSS Helped Pro Rehab<\/h3>\n
      \n
    1. As Pro Rehab firmed up their decision to implement therapyBOSS across their home health staffing practice, we\u2019ve set up training sessions, including one for the office staff and several for their therapists.<\/li>\n
    2. We\u2019ve trained more therapists, sometimes on an individual basis, as additional clinicians started using therapyBOSS and are periodically training new therapists as they join Pro Rehab\u2019s team.<\/li>\n
    3. We assisted Pro Rehab with connecting their referring home health agencies to the therapyBOSS agency portal, helping Pro Rehab eliminate the need to print paperwork and their clients become more efficient when working with Pro Rehab.<\/li>\n<\/ol>\n

      Pro Rehab\u2019s Results<\/h3>\n

      Streamlined operations by eliminating \u201cmountains of paper\u201d.<\/p>\n

      Saving a substantial amount of their time on \u201cmenial tasks\u201d while spending more time expanding, developing new and existing client relationships.<\/p>\n

      Increased employee productivity across office staff and field clinicians.<\/p>\n

      Compliance is much easier to control.<\/p>\n

      Feeling that they are much better-equipped to manage their growth at the pace that suits them.<\/p>\n

      Even in growing, they have been able to maintain the premium level of service they are accustomed to providing to clients.<\/p>\n

       <\/p>\n\n\n\n

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      We\u2019re doing all that while growing our business at our own pace and maintaining profitability.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n

      Feedback From Pro Rehab\u2019s Clients<\/h3>\n

      Pro Rehab\u2019s referring agencies were excited \u2013 some ecstatic \u2013 that they were moving to an electronic medical records solution. Some of them heard of or used therapyBOSS and its reputation with home health agencies in the area was definitely helpful. \u201cOur agencies know we\u2019re a quality-oriented business, not a quantity-oriented one. When we told them we had found a solution that would work for us, they knew we were serious and they were excited.\u201d In addition to the buzz, Pro Rehab also benefitted from our free rollout and training for their referring agencies, which they said \u201cwas a big help \u2013 because I don\u2019t have time to teach all of my agencies new software.\u201d<\/p>\n

       <\/p>\n\n\n\n

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      Some of [our clients] heard of or used therapyBOSS and its reputation with home health agencies helped<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n

      In Their Words: Pro Rehab\u2019s Future Outlook<\/h3>\n

      With therapyBOSS at their side, Pro Rehab\u2019s future outlook is bright. They\u2019re able to continue emphasizing patient outcomes by staffing qualified clinicians, submitting complete and compliant documentation, and focusing on their clients\u2019 needs first.<\/p>\n

      And the best part? \u201cWe\u2019re doing all that while growing our business at our own pace and maintaining profitability in an industry where that\u2019s increasingly difficult to do.\u201d Pro Rehab is one of Illinois\u2019 leading contract therapy providers, and with therapyBOSS, the potential for their 33-year veteran team is limitless.<\/p>","protected":false},"excerpt":{"rendered":"

      See how Pro Rehab locked down compliance while growing<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"\nHow Pro Rehab Did It with therapyBOSS<\/title>\n<meta name=\"description\" content=\"Having tried therapyBOSS, Pro Rehab's team was convinced 100% that they wanted to implement therapyBOSS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ec2-52-26-225-185.us-west-2.compute.amazonaws.com\/therapyboss\/client-stories\/how-pro-rehab-did-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Pro Rehab Did It with therapyBOSS\" \/>\n<meta property=\"og:description\" content=\"Having tried 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