{"id":255,"date":"2021-08-19T15:40:19","date_gmt":"2021-08-19T12:40:19","guid":{"rendered":"https:\/\/www.pragmait.com\/therapyboss\/?page_id=255"},"modified":"2022-07-26T09:05:34","modified_gmt":"2022-07-26T06:05:34","slug":"support","status":"publish","type":"page","link":"https:\/\/pragmait.com\/therapyboss\/why-therapyboss\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n
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Get the help you need, when you need it<\/h2>\n

It\u2019s easy to get in touch with us. Our support team\u2019s hours are your hours. Plus, support is always free and unlimited.<\/p>\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t Get Started<\/a>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t Ask Us<\/a>\r\n\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\t\t\n\n\r\n
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9 am – 5 pm CST<\/div>\r\n\t\t\t\t\t
When you call us, you\u2019ll be speaking to a friendly in-house specialist, which means no bouncing around. We value your time and answer questions professionally and to the point.<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t 847-581-6400<\/a>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t \t\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t
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Any time<\/div>\r\n\t\t\t\t\t
Our experts will know how to help with just a little bit of information. They\u2019ll answer during and outside of business hours and always in clear and plain language.<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t support@therapyboss.com<\/a>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t \t\t<\/div>\r\n\t<\/div>\r\n<\/section>\t\n\n\r\n
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\r\n\t\t\t\t\t\tWhen you call… you are not on hold, they just pick up the phone and answer your question very quickly. When they are closed, you can email them 24\/7 and you get a reply.\t\t\t\t\t<\/div>\t\t\t\r\n\r\n\t\t\t\t\t
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Judith Nehorai<\/div>\r\n\t\t\t\t\t\t\t
Vice President
Florida Rehability<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\r\n
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94%<\/div>\r\n\t\t\t\t
Client satisfaction rating<\/div>\r\n\t\t\t\t
Our support team is friendly and highly competent, ready to help.<\/div>\r\n\t\t\t<\/div>\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t \t\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t
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81%<\/div>\r\n\t\t\t\t
Calls answered on the 2nd ring<\/div>\r\n\t\t\t\t
We answer most calls before the third ring.<\/div>\r\n\t\t\t<\/div>\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t \t\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t
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Email response in < 15 minutes<\/div>\r\n\t\t\t\t
Our clients love our email support, we respond day and night.<\/div>\r\n\t\t\t<\/div>\t\t\r\n\t\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t \t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n \r\n\r\n\r\n
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Much more than troubleshooting<\/h2>\n

Sure we know therapyBOSS software inside out, but we also understand your business.
Ask us about regulations, compliance, proposed changes, latest developments and
everything in between.<\/p>\r\n\t\t\t\t\t

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\r\n\t\t\t\t\t\t\tPeople who work at therapyBOSS possess not only technical knowledge but they are also very educated about Medicare regulations, state and federal regulations.\t\t\t\t\t\t<\/div>\t\t\t\r\n\r\n\t\t\t\t\t\t
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Valentin Kvaterman<\/div>\r\n\t\t\t\t\t\t\t\t
Vice President
TNR Staffing<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\r\n
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Always getting better<\/p>\n

Rest easy knowing that we never rest when it comes to improving therapyBOSS. We listen to feedback, analyze opportunities to make things better and release updates often.<\/p>\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t View releases<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n \r\n\r\n\r\n

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We\u2019re in the service business, like you<\/h2>\n

Our success depends on our clients\u2019 satisfaction. We go the extra mile and do all that\u2019s possible to help our clients accomplish their goals.<\/span><\/p>\r\n\t\t\t\t\t

\r\n\t\t\t\t\t \t\r\n\r\n\t\t\t\t\t \t\t\t\t\t\t <\/div>\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t\r\n\t\t\t\t\t
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\r\n\t\t\t\t\t\t\tThank you for being so fantastic. Your team goes above and beyond. Being able to count on your support team and amazing product has allowed me to grow my business and treat my patients with considerable ease.\t\t\t\t\t\t<\/div>\t\t\t\r\n\r\n\t\t\t\t\t\t
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Jeanine Panico<\/div>\r\n\t\t\t\t\t\t\t\t
Owner & Occupational Therapist
Neurological & Orthopedic Advancements<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\r\n
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Sign up for therapyBOSS today<\/h2>\n

Start your 30-day free trial with unlimited free support.<\/p>\t\t\t\t<\/div>\r\n\r\n\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t Get Started<\/a>\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\r\n
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t \t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t
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\r\n\t\t\t\t\t\tAre you easy to contact by phone?<\/span>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
Our phone lines are open 9 to 5 CST Monday through Friday. Because we value your time, we don\u2019t have hold and keys to press. The majority of calls are picked up immediately following the greeting. In the rare instances that we can\u2019t answer, simply call back after a few minutes or send us a quick email.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t \t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t
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\r\n\t\t\t\t\t\tDo you outsource your support?<\/span>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
The answer is never. As consumers ourselves in other settings, we can relate to frustrating experiences dealing with customer service that\u2019s not invested, lacks knowledge or at times difficult to communicate with.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t \t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t
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\r\n\t\t\t\t\t\tHow good is your email support?<\/span>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
The same team of experts that assists clients by phone answers emailed inquiries. All we need to be able to help is a clearly stated question or problem. You can include a screenshot if it makes it easier for you to show the issue. A trackable support ticket is automatically generated for each emailed inquiry. We\u2019ll respond within minutes, providing the information to help you.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t \t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t
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\r\n\t\t\t\t\t\tHow do I get help outside of business hours?<\/span>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
Email us 24\/7. We respond to most inquiries in less than 15 minutes. Our expertise makes it possible to understand the nature of what we\u2019re being asked with little explanation which is why our first response is likely to satisfy your question. Sales and general product inquiries sent after hours may not be answered right away.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t \t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\t\n\n\r\n
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\r\n\t\t\t\t\t\t\tHave more questions about support?\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t Ask a Question<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":301,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"\ntherapyBOSS Free and Unlimited Technical Support<\/title>\n<meta name=\"description\" content=\"It's easy to get technical assistance. We answer day and night. 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